Help & support

Real help from a real person.

Every CUEPA member gets a hub that sets itself up in about 5 minutes, and a person behind it who knows your business.

A smiling man on a phone call at his desk
01

Set up in about 5 minutes

Guided steps, one at a time, with a 1-minute video. Built so you can finish on your own.

02

A person, not a ticket

Questions go to the team that built your system. Reply to any email from us and we’ll take it from there.

03

You stay in control

Nothing sends without your OK. Human in the Middle, always.

Already a member?

Account owners

Your 1-minute setup video is in your welcome email and on your hub’s Setup page.

Want a hand? Book a setup call. It’s always optional.

Are you an employee?

Your account owner manages access for your team. Ask them to add you or share your timecard link again.

Your timecard link is private to you. No app or password needed.

Common questions

I can’t sign in.Email us from the address you use for CUEPA and we’ll get you back in.
I lost my timecard link.Ask your account owner. They can find it for you in the hub.
Does CUEPA run payroll or send invoices for me?No. Those stay with you. CUEPA prepares the work; you make the call.
Can CUEPA see my passwords?No. You sign in to Google and QuickBooks on their own pages.

Still stuck?

Write to us. A real person reads every message.